Emerging technologies in the mobile applications industry are rapidly changing the way businesses are run and managed. These technologies have become such change agents that they can tip the balance between one business and its competitor.
JobLogic says constantly evolving technologies, be it software offered as a service or standalone applications, have been changing the way businesses are conducted. In fact, they may have even been the means by which your company achieved greater efficiency at serving clients and in the process, increased your profits. Today, with the advent of new field service software applications, the promise of achieving even more, particularly for businesses in the service industry, has become realistic.
What is This Software Application Anyway?
The field service app combines various facets of your field service business and rolls them into a single software application. Instead of having different software app for customer management, service management, logistics management and tracking, you will have a single app with all of these functions combined. This technology is quickly changing the way service companies conduct their businesses.
What’s The Benefit?
Imagine a situation where you will have all the information you want in a single tap or click. Decisions could immediately be made to address urgent matters. Tasks could easily be assigned and monitored. Jobs or orders status are easily tracked. Billing and invoicing are properly issued. These and many more can be done with the help of field service apps.
Automation is the Key
The focal point in each of these types of applications is automation. It allows for the seamless and efficient exchange of information between different functions at a blink of an eye. In just a matter of seconds, company managers will have the information they want, allowing them to make relevant decisions in a timely manner.
Who Can Use This?
Basically, this software application is designed for scheduling service requests, dispatching technicians or workers, and monitoring the status of an assigned job. It can also be used to track the location of the vehicle that a technician or employee used to service the order. As such, this software application is most beneficial if your business involves sending your employees to the field to provide service to clients.
How Can It Change The Way You Conduct Business?
Instead of writing down their report regarding the status of the job on a clipboard, they can easily do it using their smartphones or tablets. The information they provide will immediately be processed by the application and update the status of the job request. This allows you to immediately generate a billing invoice for that client and issue another task to your employee. In all, this app will reduce the time required by more than half.
Using the traditional method of using clipboards and issuing job orders on paper may have worked for most businesses. However, this does not mean that it has to be that way forever. New field service technologies are cropping up every day and most of them are designed to improve your efficiency and speed. As Forbes stated in an article, this technology will create a big change in the service industry. While they may require some bit of adjustment at the outset, the effort and time spent to learn how to use them will be well worth it.